Route Package Protection covers lost, stolen, and damaged items that fit the following criteria. Review the policies to understand what lost, stolen, and damaged items Route will cover.

To file an order issue with Route, please do the following: 1. Go to the Route Resolve Center (via the Route app or web link from your order confirmation email) 2. Enter your email and order number, c...

When you purchase Route Package Protection, you can report an order issue for packages that may be lost, stolen, or damaged. Read Route Package Protection Policies. All issues must be reported within ...

You can view your deliveries in the Route mobile app to get a real-time view of where all of your packages are. On the MAP screen, you can swipe through cards or zoom into the map to see where package...