To file an order issue with Route, please do the following: 1. Go to the Route Resolve Center (via the Route app or web link from your order confirmation email) 2. Enter your email and order number, c...
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What are the deadlines for reporting an issue with Route?
When you purchase Route Package Protection, you can report an order issue for packages that may be lost, stolen, or damaged. Read Route Package Protection Policies. All issues must be reported within ...