Reporting issues with shipping and delivery within 30 days of purchase is required. Adhering to this timeframe enhances the likelihood of promptly and effectively resolving any shipping or delivery co...
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Purchase and Warranty: What are the deadlines for reporting an issue with Route?
When you purchase Route Package Protection, you can report an order issue for packages that may be lost, stolen, or damaged. Read Route Package Protection Policies. All issues must be reported within ...
Purchase and Warranty: How do I file an order issue with Route?
To file an order issue with Route, please do the following: 1. Go to the Route Resolve Center (via the Route app or web link from your order confirmation email) 2. Enter your email and order number, c...