If you are locked out due to your Lockly® lock, here are the steps you can take: Use a Backup Access Method: Physical Key: If your Lockly model includes a physical key option, use the backup key to u...

Our locks fingerprint reader can store up to 99 fingerprints.

Check the cable connector in your lock and make sure that there are no bent pins, which may have happened during installation, and that it is fully inserted into the socket. If the pins are not bent, ...

Welcome Mode temporarily disables auto locking, keeping the door open for a specified period of time eliminating the need to enter access codes, fingerprint or using Mobile App. Enable this feature t...

Lockly® stores fingerprints locally on the lock itself, typically within its internal memory. This approach enhances security by keeping biometric data within the device rather than transmitting it o...

No, generally, you cannot transfer fingerprint recordings from one Lockly® lock to another. Each Lockly lock stores fingerprint data locally within its internal memory, and this data is typically not...

To register a fingerprint on Lockly® locks, follow these steps: 1. **Download and Open the Lockly App**: – Ensure you have the Lockly app installed on your smartphone. – Open the app and ...

Lockly® locks can store up to 99 fingerprints. This allows multiple users to have access to the lock, making it convenient for households, offices, or other shared spaces. You can manage and delete f...

When a temporary user expires, the fingerprint data added by that user will still be retained in the lock but will be disabled and cannot be used. When the expired user attempts to recognize the disab...

If your fingerprint scanner on your Lockly lock isn’t working, here are some steps you can try to troubleshoot the issue: 1. **Clean the Scanner**: Ensure that the fingerprint scanner is clean a...