Access and Control: What types of Access Codes can be generated with Lockly?

There are many types of access codes that can be generated with your Lockly mobile app once your lock is paired with your mobile device. Trusted User Codes – You can create 1 Admin code and 15 a...

Access and Control: How do I set up Access Codes on my Lockly®?

If you have not paired your lock with the mobile app: 1) Press the program button located at the back of the lock. 2) Press 1 on the screen to enter “Add Passcode Mode”. 3) Input your new door co...

Access and Control: How do I remotely set up access codes for guests?

To remotely issue access codes for guests, please use the Lockly® app. Go to Access and select Access Code, then tap Add New User. Select which type of access code will you generate according to your...

Access and Control: What is an eBadge?

  An eBadge is an access credential (alphanumeric code) that can be generated remotely by an Admin or sub-admin/unit-owner (only available to Ingress/Vision Ingress, Smart Safe and Zeno Series su...

Access and Control: How to remove my door lock from HomeKit?

Before removing a HomeKit door lock that has been added to the Home app, ensure that the lock is properly connected to HomeKit (you can try locking and unlocking it using the Home app to check). If yo...

Access and Control: How to generate One-Time Access Code?

One-Time Access Codes can be created for individuals that you want to have access to your property on a 1-time basis.  Here are some helpful screenshots to help you set up a One-Time Access Code for ...

Access and Control: What is Family Mode?

Family Mode is an app feature that allows Admin accounts to sync and monitor all locks at-a-glance via Lockly App. This is highly recommended for those with multiple Lockly door locks installed in the...

Access and Control: How do I delete Access Codes on my Lockly®?

If you have never paired your lock to the Lockly app: 1. Press the program button behind the lock. 2. Press select 2DE then Pd to delete an Access Code. 3. Active Access Codes will then be displayed o...

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