To issue remote access codes to guests, please use our Lockly® app. Go to Access Management in the app and then Add a New User. Select Guests and follow the onscreen instructions. You will send your guests either an eKey (if you have Lockly Secure or Secure Plus) or the actual access code (if you have Lockly Secure Pro). Guests will be given instructions to download the Lockly app. eKeys must be activated by your guest through the app within 72 hours of issue for security reasons. Guests who are issued eKeys will receive the actual access code after activation and also have the ability open the Lockly using their app for the duration of their stay.

You may also issue Offline Access Codes (OACs) for guests who do not have a smartphone or do not wish to download an app. You can issue an OAC through Access Management, then the Offline Access Code Users tab, and then choosing Add Offline Access Code. Follow the onscreen instructions to retrieve an OAC. Offline Access Codes can only be revoked by resetting the Lock or re-pairing it with your phone.