Secure models are compatible with the Secure Link WIFI hub only. We recommend pairing each lock to its own WIFI hub to ensure a clean environment between the hub and the lock. The lock must be within ...
vision
Is there a motion detection sensor for Lockly Vision’s video feature?
Vision does not currently have motion detection, but the camera can be accessed anytime from the Lockly app as long as your mobile device is connected to a strong WIFI network. The camera will also be...
Do Lockly locks work when the power is out?
Our Secure models are powered by 4 AA batteries and our Vision model is powered by 8 AA batteries. We recommend using Duracell or Energizer, or any other good brand. We do not recommend using recharge...
Does the Secure Link Wi-Fi hub work with the other locks?
The Secure Link WIFI hub is compatible with our Secure models, while the Vision has its own Vision Connect hub.
Can I upgrade my Vision lock to Vision Elite?
If the lock was purchased within the 30-day return window, we can exchange the Vision for the Vision elite and the customer will need to pay the cost difference. If the lock was purchased outside the ...