Does the Wi-Fi allow multiple connections?

Secure models are compatible with the Secure Link WIFI hub only. We recommend pairing each lock to its own WIFI hub to ensure a clean environment between the hub and the lock. The lock must be within ...

Do Lockly locks work when the power is out?

Our Secure models are powered by 4 AA batteries and our Vision model is powered by 8 AA batteries. We recommend using Duracell or Energizer, or any other good brand. We do not recommend using recharge...

Can I upgrade my Vision lock to Vision Elite?

If the lock was purchased within the 30-day return window, we can exchange the Vision for the Vision elite and the customer will need to pay the cost difference. If the lock was purchased outside the ...

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