This is a common problem mainly due to missing a step during installation. Please follow the following steps to fix this issue: Here is a step by step installation video: Checking your installa...
unlock
Locking Lockly™ with App
You must have the Lockly™ iOS or Android app installed in order to lock and unlock with the smartphone app. To lock your Lockly™ with the app, open up the app, select your Lock. This will take you...