Sub-Admin Access can be created for you to grant access for others to be able to control your lock and grant access to others via Bluetooth when within range of your Lockly® lock. Below are the steps...
bluetooth
Advanced Support: How to update firmware?
Updating the firmware for your Lockly lock is easy. You will need to be within Bluetooth range of the lock and connected via Bluetooth. You will then go into your Lockly app, select the lock that ...
Advanced Support: What is GATT Error Message?
Gatt Error message is a Bluetooth connection interruption. To fix this, you may do the following: 1. Please turn off then turn on the Bluetooth of your phone (Stop here if the issue has been resolved)...
Advanced Support: How do I copy a profile?
Lockly’s copy profile feature allows a secure Air Transfer of your door access codes and encrypted fingerprints from one lock to another lock*. It is convenient, safe and saves your time, and ca...
Compatibility: Does the Secure link Wi-Fi hub allow multiple connections?
Secure models require the Secure Link WiFi hub for compatibility. It is advisable to pair each lock with its own WiFi hub to maintain a seamless connection between the hub and the lock. The lock must ...
Specifications: What are the benefits of using Lockly® products?
Lockly products offer enhanced security with features like PIN Genie technology and 3D fingerprint sensors, ensuring robust protection. They provide convenience through multiple access methods (finger...