If you are locked out due to your Lockly® lock, here are the steps you can take: Use a Backup Access Method: Physical Key: If your Lockly model includes a physical key option, use the backup key to u...
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Access and Control: What is Rain Mode?
To protect the lock and extend battery life, Lockly automatically enters Rain Mode whenever rain or water is detected on the keypad and/or fingerprint sensor for more than 45 seconds. When Rain Mode i...
Access and Control: How to use an eKey or eBadge?
If you received an eKey or eBadge and do not yet have the Lockly app, please follow the steps below to active your eKey: Download the Lockly app from the App Store or Google Play Store Register...
Access and Control: What is Welcome Mode?
Welcome Mode temporarily disables auto locking, keeping the door open for a specified period of time eliminating the need to enter access codes, fingerprint or using Mobile App. Enable this feature t...
Advanced Support: How to update firmware?
Updating the firmware for your Lockly lock is easy. You will need to be within Bluetooth range of the lock and connected via Bluetooth. You will then go into your Lockly app, select the lock that ...
Purchase and Warranty: How can I track my deliveries on the Route mobile app?
You can view your deliveries in the Route mobile app to get a real-time view of where all of your packages are. On the MAP screen, you can swipe through cards or zoom into the map to see where package...
Locking Lockly™ with App
You must have the Lockly™ iOS or Android app installed in order to lock and unlock with the smartphone app. To lock your Lockly™ with the app, open up the app, select your Lock. This will take you...