Sub-Admin Access can be created for you to grant access for others to be able to control your lock and grant access to others via Bluetooth when within range of your Lockly® lock. Below are the steps...
Access and Control: How many Access Codes can I store with each Lockly® device?
Each Lockly Model has different access code capacity depending on the firmware it was built. Some models would have a maximum of 33, 37, 49, or up to 999. The access code capacity of Lockly has increa...
Access and Control: How to share the door access with family members via Home app?
If you need to share the door access with family members, you will need an Apple TV (4th generation with tvOS 12.0 or later), an iPad (with iOS 12.0 or later), or a HomePod connected to HomeKit as a h...
Access and Control: Why it prompts that the access code cannot be updated when I’m adding access code using the Home app?
For security reasons, only a 4-digit password can be added. If you have already set a 4-digit password through the Home app, to ensure higher security, please set the password again using at least 5 d...
Access and Control: Can Lockly Vision Elite record motion events?
Yes. It can be set via app, go to Settings > Push/Alert Notifications > Motion Detection Alerts/Motion Recording.
Access and Control: How to set-up Sub-Admin Access and what permissions they will have?
Sub-Admin Access can be created for you to grant access for others to be able to control your lock and grant access to others via Bluetooth when within range of your Lockly® lock. Below are the ste...
Remote Access: Can an eKey or Access Code invite expire?
When an eKeys is generated and sent out to guests, family member, sub-admin, recurring users, it required to be activated and used within 72 hours. If an eKey is not used within 72 hours, it wi...
Access and Control: How many fingerprints can be added on the Lockly Flex Touch?
The Lockly Flex Touch Biometric Fingerprint Recognition stores up to 99 unique fingerprints. Accepts only actual fingerprints (no copies or lifted prints) for extra security. For More information abou...
Access and Control: How do I adjust settings for the Auto-Lock Timer?
If you are not paired with the mobile app with your lock, you may adjust the time of auto-lock feature. Go to the Smart Lock Settings and you can change the auto-lock feature up to 300 seconds. If you...