Vision does not currently have motion detection, but the camera can be accessed anytime from the Lockly app as long as your mobile device is connected to a strong WIFI network. The camera will also be...
Access and Control: How do I connect to the Lockly® app and set up an account?
To connect to the Lockly® app and set up an account, follow these steps: Download the App: Visit the Apple App Store or Google Play Store. Search for “Lockly” and download the app. Open t...
Access and Control: Why is my fingerprint scanner not working?
Check the cable connector in your lock and make sure that there are no bent pins, which may have happened during installation, and that it is fully inserted into the socket. If the pins are not bent, ...
Access and Control: Can I integrate Lockly Zeno with smart home systems?
Yes, the Lockly Zeno series is compatible with major smart home systems such as Amazon Alexa and Google Assistant. Integration allows you to control the lock using voice commands and automate its func...
Access and Control: Can I adjust the brightness on the keypad?
You can adjust the screen brightness by pressing the first circular button. Please note that the brightness adjustment is only active while entering the code and will revert to the default brightness ...
Access and Control: What is an eKey?
An eKey is an access credential (alphanumberic code) generated by the Admin or sub-admin (unit-owner) using the Lockly app or through the LocklyOS. It can be generated within Bluetooth range or...
Access and Control: How to use an Offline access code on Lockly keypad?
An Offline Access Code (OAC) is 4 or up to 12 digits (set of numbers) that you can to enter on the Lockly touchscreen keypad to unlock door. For Limited-Time OAC Swipe your hand or fingers ac...
Access and Control: What is Welcome Mode?
Welcome Mode temporarily disables auto locking, keeping the door open for a specified period of time eliminating the need to enter access codes, fingerprint or using Mobile App. Enable this feature t...
Access and Control: What is Shine Mode?
Lockly touchscreen keypad brightness is designed for optimum performance and battery life duration. However, some users may need to adjust the brightness to make it easier for them to enter access cod...
Access and Control: Can I create a 4-digit code?
For security purposes, the access code must be a minimum of 6-8 digits. For PRO Customers: We will release a firmware that gives Lockly users the ability to create 4-digit access codes and will allow ...