An eKey is an access credential (alphanumberic code) generated by the Admin or sub-admin (unit-owner) using the Lockly app or through the LocklyOS. It can be generated within Bluetooth range or over Wi-Fi. The eKey comes with a corresponding PIN access code and is intended for the following purposes:

Family Members with Remote Access
– Can access Lockly remotely if it is connected to Wi-Fi.
– Does not have an expiration or validity date.

Sub-Admin (Unit-Owner) with Remote Access
– Can access Lockly remotely if it is connected to Wi-Fi.
– Has an expiration and validity date set by the Admin.

Recurring Guests or Service Providers
– Can use Lockly within Bluetooth range.
– Access is limited to specified recurring time and day.
– Does not have an expiration or validity date.

Unlocking with Mobile Phone: If the user prefers to unlock using a mobile phone, they need to download the Lockly app and enter the eKey they received. Once the eKey is entered, they can view the assigned PIN access code.

Unlocking with PIN Access Code: If the user prefers to use a PIN access code and does not wish to download the app, the Admin must provide the PIN access code. The PIN access code can be viewed on the user access details.

Revoking eKey/PIN Code Access: An eKey and its corresponding PIN code access can be revoked within the Bluetooth range or Wi-Fi connection.

If you received an eKey, check out how to use it on this link