Trusted Users are access codes that you can grant to family members, co-workers or other individuals that will have unrestricted access to your Lockly® lock. The following screenshots will walk you t...
Access and Control: How can you lock/unlock the Lockly Flex Touch?
The Lockly Flex Touch can be locked or unlocked using the Fingerprint scanner, Lockly Mobile App, and a physical key. You can also check the User Manual Below for the Features of Lockly Flex Touch. Us...
Access and Control: Can I disable Safe Mode?
For security purposes, you can not disable safe mode. For PRO Customers: We will release a firmware that gives Lockly users the ability to create 4-digit access codes and will allow safe mode to occu...
Access and Control: How do I generate a One-Time Access Code?
One-Time Access Codes can be created for individuals that you want to have access to your property on a 1-time basis. Here are some helpful screenshots to help you set up a One-Time Access Code for th...
Access and Control: What is an Offline Access Code (OAC)?
An Offline Access Code (OAC) is an access credential (numeric code) that can be remotely generated by an Admin or Sub-admin for guests who do not have a smartphone or do not wish to download an...
Access and Control: How to unlock Visage and Vision Zeno Series if the battery is out?
1. Use the included physical key to unlock. 2. Use a Type-C cable to connect a power bank to the Type-C port at the bottom of the outdoor unit to temporarily activate the door lock for unlocking.
Access and Control: How to use an eKey or eBadge?
If you received an eKey or eBadge and do not yet have the Lockly app, please follow the steps below to active your eKey: Download the Lockly app from the App Store or Google Play Store Register...
Access and Control: Does Lockly® have physical key access?
Yes, you can always use your traditional key to open Lockly. Each Lockly device comes with two keys.
Access and Control: What if the batteries die while the door is locked?
If the batteries are completely drained, you can use the physical backup key provided with your Zeno lock. Additionally, the lock has a micro-USB port for emergency power to unlock the door.
Access and Control: Can Lockly Vision Elite send motion alerts?
Yes. It can be set via app, go to Settings > Push/Alert Notifications > Motion Detection Alerts.