We regularly innovate and update our property cloud technology services (the heart of Lockly smart locks) which run on Amazon Web Services (AWS) to protect against picking, bumping, hacking and other ...
Common Questions: Where does Lockly Vision Elite store the doorbell video recordings?
Lockly Vision Elite stores video recording on the local 32GB TF card, which can hold footage up to 91 hours, and recording can be accessed on the log history on your Lockly app.
Compliance: Are Lockly® locks ADA compliant?
No, our locks are not currently ADA compliant.
Compliance: Do Lockly® locks work with panic bars?
We currently do not offer a lock that integrates directly with panic bars. However, our locks can be installed alongside them.
Security Features: How secure is the Lockly Zeno lock?
The Lockly Zeno series features advanced security technology, including 3D fingerprint recognition and PIN Genie, which prevents code peeking. The lock also uses AES-256 bit encryption to protect data...
Security Features: Where does Lockly store fingerprints?
Registered fingerprints are stored as encrypted metadata (not images) on your local Lockly device. If customer wishes to Air Transfer stored fingerprints, the encrypted metadata of fingerprints will b...