For security purposes, you can not disable safe mode. For PRO Customers: We will release a firmware that gives Lockly users the ability to create 4-digit access codes and will allow safe mode to occu...
Access and Control: Is there a motion detection sensor for Lockly Vision’s video feature?
Vision does not currently have motion detection, but the camera can be accessed anytime from the Lockly app as long as your mobile device is connected to a strong WIFI network. The camera will also be...
Access and Control: Can I create a 4-digit code?
For security purposes, the access code must be a minimum of 6-8 digits. For PRO Customers: We will release a firmware that gives Lockly users the ability to create 4-digit access codes and will allow ...
Common Questions: Do Lockly locks work when the power is out?
Our Secure models are powered by 4 AA batteries and our Vision model is powered by 8 AA batteries. We recommend using Duracell or Energizer, or any other good brand. We do not recommend using recharge...
Common Questions: Where does Lockly Vision Elite store the doorbell video recordings?
Lockly Vision Elite stores video recording on the local 32GB TF card, which can hold footage up to 91 hours, and recording can be accessed on the log history on your Lockly app.
Common Questions: How to adjust the brightness of the keypad?
At this time this is not a feature that Lockly devices have.
Compatibility: Does Ring work with Lockly®?
Lockly smart locks do not have direct integration with Ring doorbells. If you use both, you would need to manage them separately through their respective apps. However, Lockly offers the Vision model,...
Compatibility: Does Ring work with Lockly?
Lockly smart locks do not have direct integration with Ring doorbells. If you use both, you would need to manage them separately through their respective apps. However, Lockly offers the Vision model,...
Compatibility: Does the Secure link Wi-Fi hub allow multiple connections?
Secure models require the Secure Link WiFi hub for compatibility. It is advisable to pair each lock with its own WiFi hub to maintain a seamless connection between the hub and the lock. The lock must ...
Compatibility: Do Lockly locks work with panic bars?
Please refer to our LocklyPro website for Lockly Guard Defender 238LE This model supports selected Exit crash bars (Panic bars) .