If you are locked out due to your Lockly® lock, here are the steps you can take: Use a Backup Access Method: Physical Key: If your Lockly model includes a physical key option, use the backup key to u...
Access and Control: How do I use an Offline access code on the Lockly® keypad?
An Offline Access Code (OAC) is 4 or up to 12 digits (set of numbers) that you can to enter on the Lockly touchscreen keypad to unlock door. For Limited-Time OAC Swipe your hand or fingers across the ...
Access and Control: What is Rain Mode?
To protect the lock and extend battery life, Lockly automatically enters Rain Mode whenever rain or water is detected on the keypad and/or fingerprint sensor for more than 45 seconds. When Rain Mode i...
Access and Control: How do I generate a One-Time Access Code?
One-Time Access Codes can be created for individuals that you want to have access to your property on a 1-time basis. Here are some helpful screenshots to help you set up a One-Time Access Code for th...
Access and Control: How to use an eKey or eBadge?
If you received an eKey or eBadge and do not yet have the Lockly app, please follow the steps below to active your eKey: Download the Lockly app from the App Store or Google Play Store Register...
Access and Control: How do I set up Access Codes on my Lockly®?
If you have not paired your lock with the mobile app: 1) Press the program button located at the back of the lock. 2) Press 1 on the screen to enter “Add Passcode Mode”. 3) Input your new door co...
Access and Control: How many digits can I use for my Access Codes?
Lockly® will accept any combination of codes between 6 to 8 digits.
Access and Control: How do I remotely set up access codes for guests?
To remotely issue access codes for guests, please use the Lockly® app. Go to Access and select Access Code, then tap Add New User. Select which type of access code will you generate according to your...
Access and Control: How many digits can I use for my Access Code?
Lockly® will only accept any combination of codes between 6 to 8 digits.
Access and Control: How do I delete Access Codes on my Lockly®?
If you have never paired your lock to the Lockly app: 1. Press the program button behind the lock. 2. Press select 2DE then Pd to delete an Access Code. 3. Active Access Codes will then be displayed o...