From the sounds of it, you may have installed your lock backward. Things to be aware of: 1. The lock must be installed with the deadbolt extended (Locked). 2. Your thumb-turn must be vertical (facing ...
From the sounds of it, you may have installed your lock backward. Things to be aware of: 1. The lock must be installed with the deadbolt extended (Locked). 2. Your thumb-turn must be vertical (facing ...