Your Lockly® must be in Secure / Do Not Disturb mode. There is a toggle switch on the inside of the lock that turns off and on the exterior Screen. Make sure it is switched to ON. If this does not ...
keypad
Access and Control: Can I adjust the brightness on the keypad?
You can adjust the screen brightness by pressing the first circular button. Please note that the brightness adjustment is only active while entering the code and will revert to the default brightness ...