Getting Started

How to Pair Lockly™ Secure with the App?

After completing installation of your lock, open up the Lockly™ app and select “Set up a New Device”. Stand within range of your Lockly™ and choose the type of the Lockly™ you wish to pair. Turn on your Bluetooth through your phone settings and select “Start Connecting” Choose the lock you wish to pair, and select “Yes” […]


Warning: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with […]

Safety Precautions

Please read all instructions carefully. Remind all Lockly™ users of the safety precautions. Read the following instructions for your own safety Do not attempt to disassemble the smart lock by yourself. It can cause product damage, void warranty, and cause injuries. Do not use any inappropriate tools that can cause damages or malfunction to your […]


Making sure your Lockly™ is clean is best practice to ensure optimal product use. Follow the DOs and DON’Ts below. DO Rinse the touchscreen with warm water prior to cleaning. Use the application of soap with a damp, lukewarm cloth. Airdry or wipe dry with a soft microfiber cloth to avoid scratches. DON’T Don’t use […]

Lockly™ Features

Auto Lock Feature Lockly™ Secure can be programmed to auto-lock between 5-300seconds after the door opening. You can always manually lock by pressing  the button anytime located on the bottom of the keypad. 9V Backup Access When your Lockly™ is out of power, you can temporarily activate the keypad by using a 9V battery against […]

OAC – Offline Access Code

The Offline Access Code (OAC) is a unique feature of Lockly™ Secure Deadbolt Edition. It allows you to grant access to guests remotely without guests needing to download the app. To use the OAC feature, make sure you download the Lockly™ app for iOS or Android first, and sync your smart lock to your mobile […]

Changing the Battery

Under normal use, the Lockly™ battery will last up to a year. Please check battery levels regularly and change your batteries when the low battery notification is issued. For best practice, always use new batteries. Open the battery compartment cover by unscrewing the screw on the top and slide up. Insert four (4) new AA alkaline […]

Low Battery

When the battery is in seriously low condition, Lockly™ will make continuous beeping sounds in addition to the flashing low battery icon on the touch screen. You should replace batteries immediately to avoid your smart lock from shutting down. Low Battery Battery Icon on the display keypad will light up to indicate low battery. Solution: Replace batteries […]

How to Do a Factory Reset

In order to restore the Lockly™ to factory default settings, you must have your “Initial Code” available. The Initial Code can be found on the VIP Card that came with your smart lock. After you have the Initial Code ready, push the reset button on the back panel of the Lockly™ to perform your reset. […]

Understanding Your New Lock

The Default Access Code is 1 2 3 4 5 6  After the installation of your new Lockly™ , understanding some key functions of operating your smart lock is important. The following guides will walk you through resetting a lock, adding Access Codes, deleting Access Codes, adding and deleting fingerprints (Applicable to Secure Plus and […]

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